Hoerr Nursery’s quality plant material has been grown under the watchful eye of our Horticulturists and Nursery professionals. Because of our exceptional cultural and planting practices, we are able to provide a full one-year limited warranty.
This warranty applies to all winter-hardy plant material, (plants that can withstand a typical Peoria-area winter) including trees, evergreens, shrubs, roses, and perennials. This warranty does not apply to annuals, tropical plants, house plants, tender perennials, marginal perennials, sod, water-plants, oxygenators, and other non-hardy varieties.
If you need to inquire about a plant that has failed, we request that you bring your sales receipt with you. Every winter-hardy plant for which you paid full price OR sale price, is eligible for a one-time complete replacement if it fails within the first year. Refunds cannot be given in cash.
For Clearance-priced Winter-Hardy Items (anything priced below 50% of the original price) a credit is given toward plant material equal to the purchase price.
It is best to report any problems with your plant material as soon as you discover it. We may be able to offer a solution to revive the plant.
Hoerr Nursery is pleased to offer this warranty because we proudly stand behind our carefully grown and tended hardy plant material. Thank you for choosing your landscape plants from Hoerr Nursery. We strive for your satisfaction!